Inquiries, Quotations and Consultations

Preview: Request before inquiry block

We operate all of our own services. We do not re-consign our services.

Please be sure to check the following requirements before contacting us.

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importantFor inquiries or quotes, please use the web form.

Currently, we are receiving numerous inquiries daily.

For "Inquiries and Estimates," please contact us via the web form first, not by phone.
  • The first approach is to request it via a web form first.
  • After that, you can also communicate by phone.

This is the necessary process for ensuring that quotes and inquiries are properly registered. We ask for your understanding and cooperation.

By filling out the form with the date, time, number of passengers, departure point, destination, and amount of luggage, you can confirm the details accurately and receive smooth guidance and a quote.

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SafetyAll operations are in-house and not subcontracted.

  • The scheduled service will be operated by our vehicles and our staff.
  • From inquiry to the day of the operation, we will consistently handle the matter with responsibility.
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Please note the purpose of use of the jumbo cab.

Our jumbo cabs provide the best service for trips and transfers involving a large number of people and large luggage.

For safety reasons, we do not permit the use of our vehicles for the purpose of "moving" or "mass transportation of furniture, appliances, etc.".

As this service is intended only for "passenger transportation", we are not able to provide this service as an alternative to moving companies. We appreciate your understanding and cooperation.

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importantPlease be sure to enter your inquiry or reservation in Japan time.

Inquiries and reservations must be entered in Japan time.

All departure and arrival dates and times on airline tickets are shown in local time. Please be sure to check the time difference from Japan time and make sure to enter the correct time.

We accept e-mails 24 hours a day, but it is difficult to arrange a car at the last minute,Please contact us at least 72 hours prior to the date of your visitPlease make sure that the following information is available to us.

Our business hours are 10:00 a.m. to 4:00 p.m.

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importantPlease note that your e-mail address is incorrect.

Please enter your e-mail address accurately and without error.

If your e-mail address is not correct, we will not be able to reply to you. We will always reply to emails we receive.

If you do not receive a reply, the email address you provided may be incorrect.Please contact us again using our contact form with your correct e-mail address.

Please feel free to contact us using the "Inquiry Form" below.

Please contact us for ordering and consultation.

*The stamp is an obligatory item.

Inquiry Items
What would you like to know about?
Usage Categories
How would you like to use our vehicles?
Purpose of Use
Vehicle type
The fee does not change depending on the type of vehicle. However, we may suggest a Hiace over an Alphard or Grand Ace depending on the amount of luggage.
Planned payment method
Prefer drivers who are qualified caregivers.
Please check the box if you would like a driver who is a qualified caregiver.
If you select "Business" in the Usage Category
Welcome to Japan! Please enter your area of residence.
gender
Please be sure to provide a phone number (landline or cell phone) where you can be reached on the day of your visit.
E-mail address
Please enter an email address that you use frequently. Hotmail and Outlook-type e-mail addresses may not be able to be sent from here. If you are a foreign traveler, please use Gmail or something that will allow you to communicate with our driver on the day of your visit.
Please indicate which day of the month and which day of the week. If you have more than one scheduled date, please enter them in the "Questions, Requests, etc." section. Please be sure to enter your inquiry or reservation in Japan time. All departure and arrival times on airline tickets are in local time, so please be sure to check the time.
Please enter your desired pick-up location.
Please provide the address of the pick-up location
Please indicate which day of the month and which day of the week. If you have more than one scheduled date, please enter them in the "Questions, Requests, etc." section. Please be sure to enter your inquiry or reservation in Japan time. All departure and arrival times on airline tickets are in local time, so please be sure to check the time.
Please enter your desired drop-off location. If you have any transit points, please enter them in "Questions/Requests, etc."
Please enter your desired drop-off location. If you have any transit points, please enter them in "Questions/Requests, etc."
For airport and port transfers, please inform us of your flight number.
Calculated as 1.5 children under 12 = 1 adult. Note that many people seem to misunderstand that children are 1/2 of an adult. 3 children = 2 adults.
Jumbo taxis (HiAce) can carry approximately 10 suitcases. A wagon taxis (Alphard/ GrandAce) can carry approximately 4 suitcases.
Please let us know if there are multiple transit points from the point of departure to the final destination. Please let us know if you have any other questions or requests. We may not be able to provide a quote if we do not have enough information.
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